Cancellation form

You can quickly and easily arrange to return individual items directly via your customer account. To do so, open your order history and select the relevant order.

For guest orders, please use the link in your order confirmation to initiate the return process straight away.

Alternatively, you can also use our cancellation form here. Simply fill it in online. You’ll receive immediate confirmation by email. No additional costs.

Please note: Use this form only if you wish to cancel your order entirely.

If your order has not yet been prepared for shipment, submitting this form will cancel it automatically.

If your order is already being processed for shipment, you will instead receive further information on how to handle a return.

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